Borderless is a global payroll service provider designed to help businesses manage payroll across multiple countries seamlessly. With the complexities of international tax laws, compliance regulations, and currency management, Borderless positions itself as a reliable partner for companies navigating the challenges of a global workforce.
Company profile
Headquarters: 148 Lafayette St, New York, NY 10013, USA
Specialisation: International payroll services for businesses with global operations
Primary markets served: United Kingdom, Europe, North America, Asia, and other global regions
Customer focus: SMEs to large enterprises with international payroll needs
Borderless Payroll prides itself on combining cutting-edge technology with expert consultation, offering businesses a streamlined approach to global payroll.
Services offered by Borderless
Borderless Payroll provides a wide range of services designed to simplify and streamline global payroll management for businesses. Below is a detailed breakdown of their core offerings:
1. Global payroll management
Borderless Payroll specialises in managing payroll across multiple countries, ensuring accurate and compliant processing for businesses with international operations. Key features include:
- Centralised payroll processing: A single platform for managing payroll in multiple countries, reducing administrative overhead.
- Automated calculations: Automatic computations for salaries, taxes, deductions, and benefits, tailored to the regulations of each country.
- Real-time payroll data access: Instant access to payroll information, allowing businesses to track costs and compliance metrics in real time.
- Customised payroll schedules: Flexibility to align payment schedules with local norms and employee preferences in different regions.
2. Tax compliance and reporting
Borderless Payroll ensures that businesses meet local tax requirements in all jurisdictions they operate in. Their tax compliance and reporting services include:
- Accurate tax filings: Calculation and submission of payroll taxes to the relevant authorities in each country.
- Local compliance expertise: Constant monitoring of tax law changes in each jurisdiction to maintain full compliance.
- Statutory reporting: Generation of country-specific payroll reports, including year-end summaries, payslip breakdowns, and benefit filings.
- Audit support: Assistance with audits by providing accurate payroll and tax records to government authorities.
3. Multi-currency payments
Borderless Payroll simplifies the complexities of paying employees in different countries and currencies. Their multi-currency payment services include:
- Local currency payments: Employees receive payments in their local currency, reducing administrative effort and improving satisfaction.
- Transparent currency exchange rates: Utilisation of competitive exchange rates for currency conversions, ensuring cost efficiency for businesses.
- Batch payment processing: Consolidation of payments into a single transaction for multiple currencies, simplifying payroll disbursement.
- Cross-border payment solutions: Support for paying international contractors, freelancers, and remote employees without delays or hidden fees.
4. Employee self-service portal
Borderless Payroll offers an intuitive, self-service portal that empowers employees with access to their payroll and personal information. Key functionalities include:
- Payslip access: Employees can view, download, and print their payslips in a secure environment.
- Tax and benefit management: Employees can manage tax information, such as claiming exemptions or updating tax forms, and view details of benefits received.
- Query submission: A direct channel for employees to raise questions or concerns with payroll administrators, reducing HR workload.
- Multi-language support: The portal is available in multiple languages, ensuring accessibility for international employees.
5. Integration with HR and accounting systems
Borderless Payroll is designed to work seamlessly with existing HR and accounting platforms, streamlining workflows and minimising manual effort. Key integration features include:
- Plug-and-play compatibility: Native integrations with popular HR and accounting tools such as Workday, BambooHR, ADP, QuickBooks, Xero, and SAP.
- Custom APIs: Flexible API options for businesses using bespoke or less common software systems.
- Data synchronisation: Automatic syncing of employee data, timesheets, and financial information between systems to eliminate errors.
- Enhanced reporting: Consolidated data for payroll, HR, and finance teams, offering deeper insights into employee costs and productivity.
6. Country-specific expertise
Borderless Payroll goes beyond standard payroll management by offering tailored solutions for complex markets. Services include:
- Localised compliance solutions: Expertise in navigating the unique labour laws, tax regulations, and cultural expectations of each country.
- Expanding business support: Advisory services for businesses entering new markets, including setup of payroll systems and registration with local authorities.
- Expatriate payroll management: Specialised payroll solutions for expatriates, including tax equalisation, housing allowances, and relocation benefits.
- Mobility tracking: Tools for tracking and managing mobile employees, ensuring compliance with tax and social security obligations.
7. Contractor and freelancer payroll
In addition to managing full-time employees, Borderless Payroll supports businesses with contractor and freelancer payments. Services include:
- Flexible payment schedules: Customisable payment frequencies to suit contractor agreements.
- Simplified tax documentation: Assistance with generating required tax forms for contractors, such as 1099s (for the US) or equivalents in other countries.
- Regulatory compliance: Ensures adherence to local laws concerning contractor classification and payment processes.
8. Support for mergers and acquisitions
For businesses undergoing mergers, acquisitions, or expansions, Borderless Payroll provides tailored support to integrate and harmonise payroll systems across regions. Services include:
- Data migration: Safe transfer of payroll data from existing systems to the Borderless Payroll platform.
- Policy alignment: Standardisation of payroll practices to align with the acquiring company’s policies while maintaining local compliance.
- Employee onboarding: Smooth onboarding for new employees with region-specific training on accessing the payroll system.
Borderless pricing
Borderless Payroll offers tailored pricing based on specific business requirements, such as the number of employees and the countries involved. While exact figures are not publicly disclosed, their Employer of Record (EOR) services start at approximately $579 (around £450) per employee per month.
Borderless Payroll adopts a pricing model based on the number of employees and countries served. Typical components include:
- Per-employee pricing: Charges vary based on the number of employees processed monthly.
- Country-specific fees: Additional costs for compliance in regions with complex payroll regulations.
- Custom quotes: Tailored pricing for large enterprises or those with unique requirements.
Businesses are advised to request a bespoke quote to understand how the pricing aligns with their needs.
Pros and cons
Pros
- Comprehensive global coverage: Supports payroll in over [number] countries.
- Compliance expertise: Keeps businesses updated on tax and labour law changes worldwide.
- Ease of use: User-friendly interface for both administrators and employees.
- Time-saving integrations: Reduces administrative overhead through automation and system connectivity.
Cons
- Cost considerations: Pricing can be higher for businesses with smaller teams.
- Setup time: Initial onboarding and system configuration may require several weeks.
- Customer support dependency: Some businesses may find navigating complex scenarios challenging without dedicated account management.
Why choose Borderless Payroll?
Borderless Payroll is ideal for businesses with international operations seeking a reliable and efficient payroll solution. Its strengths lie in its compliance capabilities, automation features, and employee-centric tools. For companies expanding globally, this service can significantly reduce administrative burden and ensure employees are paid accurately and on time, regardless of location.
Verdict
Borderless Payroll provides an all-in-one solution for businesses managing payroll across borders. While the pricing may not suit smaller firms, the service’s scalability, compliance assurance, and multi-currency capabilities make it a compelling choice for medium to large enterprises with global workforces.
Businesses interested in this service are encouraged to explore Borderless Payroll’s offerings through a tailored consultation, ensuring the solution aligns with their specific needs and international payroll requirements.
FAQ
Borderless Payroll employs robust security measures, including end-to-end encryption, secure data centres, and compliance with international data protection standards like GDPR. Regular audits are conducted to ensure ongoing security and compliance.
Yes, Borderless Payroll can manage contractor payments exclusively. Their system supports flexible payment schedules, multi-currency payments, and compliance with local tax and labour regulations for contractors and freelancers.
Yes, Borderless Payroll offers support for benefits administration in different countries. This includes managing healthcare, pensions, and other statutory or optional employee benefits, ensuring alignment with local regulations and cultural norms.
Implementation times vary depending on the complexity of the client’s needs, such as the number of employees and countries involved. On average, implementation takes 4–8 weeks, including system setup, employee onboarding, and compliance checks.
While Borderless Payroll is designed to handle complex international payroll needs, small businesses with remote teams or plans for global expansion can benefit from their services. However, costs may be higher for smaller teams compared to domestic-only payroll solutions.
Yes, Borderless Payroll offers consulting services for businesses expanding into new regions. This includes guidance on local payroll setup, regulatory requirements, and best practices for hiring and paying employees in new markets.
Yes, Borderless Payroll allows for payroll corrections and adjustments through its administrative interface. Businesses can update employee details, correct errors, or make retroactive payments with support from the company’s customer service team.
Borderless Payroll provides customer support through multiple channels, including email, phone, and live chat. Dedicated account managers are also available for enterprise clients to handle specific queries or issues.
No, compliance updates are typically included in the service package. Borderless Payroll ensures ongoing compliance with changing laws and regulations in each country without additional fees, though custom solutions may incur extra charges.
Yes, the platform can integrate with popular time-tracking tools to streamline payroll calculations. This feature is especially useful for companies with hourly workers or employees on flexible schedules.
Yes, Borderless Payroll offers specialised services for expatriates, including tax equalisation, housing allowances, and benefits tailored to employees working abroad.
Borderless Payroll’s flexible pricing model allows businesses to adjust their service plans based on the number of employees or regions they operate in. Scaling down services is straightforward, and businesses can terminate operations in specific countries if needed.